Since it’s starting DHL expanded its operation in Bangladesh to help local business grow globally. The timely launch of different product and services has helped to fulfill the needs of local enterprises. DHL is the first company to have Air Side Express
Handling Unit at Airport in 1994. It was extended, modernized at the international standard in next phases later. The launch of two innovative packaging solutions DHL ‘Jumbo
’ and ‘Jumbo Junior
’ helped thousands of enterprises grow their business globally.
DHL pioneered door to door import service understanding the growing demand of the RMG sector in 2001. Standing at 2013, DHL offers different service and product for both outbound and inbound to cater different needs of the customers. DHL develops its capability to provide sector specific solutions for its customers.
DHL is the first to introduce frontline customer service in the industry in 1997. Now DHL has the most advanced state of the Art customer service department in the country.Desmond Quiah
took over the position of Country Manager for the 2nd time. (His 1st tenure in DHLB was 1991 – 1997) in 2000. Under his abled leadership, DHL started to grow aligning with the requirement of 21st century. The installation of modern Quality Control Center
(2006), custom built shipment processing facility
(2007), introduction of six sigma based efficiency program “First Choice
” (2008), launching of Certified International Specialist
(2011); a globally award winning training program for the all employees of DP DHL, have accelerated the path towards a greatness for DHL. DHL expanded its retail network with 25 service points
nationally which is the highest among the players.
DHL and The Daily Star jointly launched "Bangladesh Business Award"
on 6th November, which was the first award of its kind in Bangladesh to recognize the business laurels of the country. This award has recognized 50 business persons and institutions in last 13 years.
DHL always believes that giving back to society is a responsibility. DHL involves in different CSR activities as part of its global campaign “Living Responsibly
”. DHL volunteers extended their effort in the programs like afforestation, education for underprivileged and blind children, pure water supply for schools in different times.
DHL creates a unique bridge between Bangladesh and the world. Currently DHL Express Bangladesh connects Bangladesh to more than 220 countries and territories worldwide with its average weekly 120 commercial flights. There are 49 vehicles running from 5 stations to serve our customers need timely. A team of 450+ dedicated employees are ensuring world class service in Bangladesh. DHL Express-Excellence. Simply Delivered.